- Banks are increasingly freezing dormant accounts, leading to customers having to prove they are still alive to access their own funds.
- Many customers are caught off guard by these actions and may not have received the warning letters or emails.
- To avoid account freezing, customers are advised to make regular deposits or withdrawals, or to close the account altogether.
What to do if your bank decides you are ‘dormant’
To avoid your account being frozen, you’d better look busy enough to make it worth their while to pay you next-to-nothing for their trouble
Robert Shrimsley
