- Banks are increasingly freezing dormant accounts, leading to customers having to prove they are still alive to access their own funds.
- Many customers are caught off guard by these actions and may not have received the warning letters or emails.
- To avoid account freezing, customers are advised to make regular deposits or withdrawals, or to close the account altogether.
What to do if your bank decides you are ‘dormant’
Banks are freezing dormant accounts, leaving customers to prove they are alive to access their own funds. Regular deposits or withdrawals are advised to avoid account freezing.