- Southwest Airlines Co. will use Amazon.com Inc. servers to help process fare searches, crew scheduling and other software tasks.
- Amazon Web Services will become Southwest’s “preferred cloud provider”.
- Southwest already runs some software on AWS, including gate management and departure control programs.
- Southwest faced widespread criticism from customers and industry regulators after it scrubbed more than 16,700 flights in the final 10 days of December.
- Southwest is the target of a federal probe into whether the carrier’s scheduling violated rules forbidding unfair and deceptive practices when it left millions stranded.
Southwest Is Modernizing Its Technology With Help From Amazon After Holiday Meltdown
Southwest Airlines Co. will use Amazon.com Inc. servers to help process fare searches, crew scheduling and other software tasks, a modernization of its technology that comes months after a meltdown stranded thousands of the airline’s passengers.
Matt Day
/cloudfront-us-east-2.images.arcpublishing.com/reuters/RCWZE2OK3BNCJNRVFOS74NYF7M.jpg)
