- BT to cut up to 42% of workforce, around 40,000-55,000 jobs, by the end of the decade.
- The cuts will include 15,000 fibre engineers and 10,000 maintenance workers.
- BT will become a leaner business with a brighter future thanks to AI and automation, says CEO Philip Jansen.
- The Communication Workers Union says job cuts don't come as a big surprise.
- BT's move to deepen cost cutting came as it reported mixed annual results.
BT hails AI opportunity as it unveils plan to cut up to 42% of workforce
BT plans to cut up to 42% of its workforce, including third-party contractors, by 2030, while focusing on AI and automation, according to CEO Philip Jansen. The Communication Workers Union says the cuts were expected.